Second Shift

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Automation and IT care for small businesses in the St. Louis area

The work your business does by hand, done automatically.

Second Shift builds the follow-ups, invoices, reminders, and reports you keep doing yourself, then keeps them running for a flat monthly fee. Built and looked after by a local engineer who answers the phone.

Tell me what eats your week

Things we automate

Lead follow-up

A new inquiry gets a reply in minutes, and a reminder lands on your phone if nobody has called back by tomorrow.

Quotes and invoices

Turn a job note into a quote and a finished job into an invoice, without retyping anything.

Reminders and reviews

Customers get a text before the visit and a review link after it.

Inbox triage

Sort the inbox into what needs you today, what can wait, and what is junk.

Weekly numbers

Sales, unpaid invoices, and upcoming jobs from QuickBooks or Square in one Monday morning email.

Website questions

An assistant on your site that answers hours, pricing, and service area, and hands the rest to you.

How it works

  1. A 30-minute call to find the one task worth automating first.
  2. A two-week pilot: fixed price, one workflow, running inside the tools you already use.
  3. Keep it running: a monthly plan that watches the automation, fixes it when an app changes, and handles small tweaks.

Every pilot ends with a written handoff. Keep the plan, or keep the automation and walk.

Plans

Pilot

from $1,500

  • One workflow
  • Fixed price
  • Two weeks
  • Written handoff

Keep

$195 a month

  • Monitoring
  • Fixes when apps change
  • Up to 1 hour of changes a month

Care

$350 a month

  • Everything in Keep
  • Monthly backup check
  • Password manager admin
  • Email, domain, and device help up to 3 hours a month

Project

$95 an hour or a fixed quote

  • Extra automations or IT projects

Friends-and-family launch pricing for the first five pilots, in exchange for a written case study.

Why a local engineer

I build and run production systems: a house-management app with scheduled cloud sync that my family uses every day, and an offline GPS spectator guide used at the 2026 BMW Championship at Bellerive. Your automation gets the same care, and you get a person who picks up when something changes.

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I reply within one business day. No newsletter, no drip campaign.